The Chocolate Vault: Molded Chocolate Shipping Information

~ ABOUT STANDARD SHIPPING CHARGES: ~

Your chocolate order will be shipped via US Post Office using their
Priority Mail Service. We want to ship your order in the least expensive way
but because it IS chocolate and IS perishable, we ship with the carrier that
helps us do the best job in getting the order to you in perfect condition.
You will pay ONLY what it costs to do that.

Standard shipping time is normally one to three days
once your completed order has left The Chocolate Vault.
If you need a specific time, feel free to give us a call at
800-525-1165 and we'll do our best to pin it down for you.

~ SHOPPING CART ORDERS UNDER $80 ~

The Shopping Cart will ask you for the first three digits of the zip code
you are sending to as you begin the ordering process. This means the
zip code for the area you are shipping to or the destination. If you do not fill
out this information, the cart cannot figure your shipping charge automatically,
so the charge will not show up on your order confirmation sheet.
However, the charge will be added to the total on your order.

~ SHOPPING CART ORDERS OVER $80 ~

Since we have over 16,000 molded chocolate choices,
your order can have a unique combination of weights determined
by the items you have chosen (with different weights and dimensions)
and the shipping charges must be calculated on actual weight.

We also have to factor in the chocolate weight, the weight of the carton,
packing materials and seasonal cold paks. Therefore we need to pack
your order after first checking the weather in your area to determine if
cold paking is necessary. We then weigh and measure the carton
(some orders are charged by weight and some by dimension by the carrier)
along with checking the zip code. This, along with the insurance and delivery
confirmation, determines the cost of shipping.

We believe you should only pay for the service you receive and we've designed
our shipping policy with you in mind. We appreciate your trust and we hope you
will continue to buy from The Chocolate Vault for many years.

~ NEED IT QUICKER? ASK ABOUT EXPEDITED SHIPPING: ~

If you require faster service, we use Post Office Express Mail Overnight.
Just give us a call at 1-800-525-1165 and we can make arrangements to get it
to you more quickly. Just keep in mind that expedited shipping does cost more.

~ ASK ABOUT USING YOUR CARRIER: ~
If you prefer using your carrier, just give us a call at 800-525-1165
and we can arrange that also.

~ COLD PAK OPTION ~

For the warmer summer months
(May thru September or to very warm climates, anytime)
(temperatures over 68-72 degrees "plus warm delivery truck"),
we offer a special re-usable, insulated shipping cold pack for which we add
$7.00 to the shipping charge. The pack remains cold for two to three days while
your chocolate is in transit. It is your decision as to whether to add the cold pak.
You will be asked to decide on our shopping cart order page.

If you are not sure as to whether the cold pak should be added,
you will have the option of allowing us to make the decision for you
based on weather conditions in the ship-to area.

~ PLEASE NOTE: ~

We cannot be responsible
for the condition of your chocolate order upon arrival,
if weather conditions dictate that it should be cold paked
but you do not choose the cold pak option
or allow us to make the decision in your best interest.