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Chocolate Vault Shipping Info

COLD PAK OPTION
For the warmer summer months (May thru September
or to very warm climates, any time -
(temperatures over 70-72 degrees "plus warm delivery truck"),
we offer a special re-usable, insulated shipping cold pack
for which we add $7.00 to the shipping charge.
The pack remains cold for two to three days
while your chocolate is in transit.
It is your decision as to whether to add the cold pak.
You will be asked to decide on our shopping cart order page.

If you are not sure as to whether the cold pak should be added,
you will have the option of allowing us to make the decision for you
based on weather conditions in the ship-to area.

PLEASE NOTE:
We cannot be responsible
for the condition of your chocolate order upon arrival,
if weather conditions dictate that it should be cold paked
but you do not choose the cold pak option
or allow us to make the decision in your best interest.


STANDARD SHIPPING AND HANDLING CHARGES

We use a variety of standard shipping methods in order to
get your chocolate to you as quickly and safely as possible.
We ship Post Office Priority Mail
which does a fine job in getting our chocolate to you in good condition.
Shipping time is normally one to three days
once your completed order has left The Chocolate Vault.

The Shopping Cart will ask you for a zip code
as you begin the ordering process.
This means the zip code for the area you are shipping to.
If you do not fill out this information,
the cart cannot figure your shipping charge automatically,
so the charge will not show up on your order confirmation sheet.
However, the charge will be added to the total on your order.

Please Note: Because we have so many thousands of molds
and so many options as to how to use them,
on larger orders, shipping is usually based on weight and zip code
once the package is put together. We cannot have a
standard overall chart that covers all possibilities.

For larger orders of $119.99 or more,
or for orders outside the Continental United States,
feel free to call us at 1-800-525-1165
or email us for shipping charges.

EXPEDITED SHIPPING AND HANDLING CHARGES

If you require faster service, just give us a call
at 1-800-525-1165 and we can arrange for
over-nite or 2nd day service as required.
Just keep in mind that expedited shipping does cost more.

Return to our "How To Order" Page
or start your shopping trip thru The Chocolate Vault
right here using our handy ChocoLinks!

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You're visiting our "satellite" candy store on line.
 


HOW TO REACH US!

BY PHONE:
LOCAL:
1-517-688-3388
TOLL FREE: 1-800-525-1165

BY FAX:
TOLL FREE:
1-800-525-1165

E-MAIL:
custserv@chocolatevault.com


THE CHOCOLATE VAULT
8475 Chicago Road (US 12)
Horton, MI 49246

Phone and Online Hours:
9:30 a.m. to 8:00 p.m.
Eastern Standard Time.

 

We accept the following
credit cards:




Click on our
"How to Order"
page for more
information.










 



Copyright ©1998 through 2007 The Chocolate Vault. All Rights Reserved.
Last Update: 10/26/2007 08:33 AM by BMc