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IN A HURRY?
We fill last minute orders!
1-800-525-1165

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HOW TO ORDER from THE CHOCOLATE VAULT

The Chocolate Vault offers you the following easy methods of ordering our delicious chocolates


•ONLINE •PHONE •FAX •MAIL

and we accept any of the following Major Credit Cards:



Just scroll down and find your most comfortable method of ordering.  We'd love to hear from you!

ON-LINE ORDERING
Order online using our shopping cart.
Make your selections by clicking on the shopping cart button.
Your total, including shipping, will be figured for you when you are finished.
You will be asked if you wish to use Secure Ordering or Non-Secure Ordering.

SECURE ORDERING

This means that your credit card number will be encrypted for
security whenever you order online using this method.

NON-SECURE ORDERING

If you are not able to use a secure line to order due to your
company's firewalls, choose this Non-Secure ordering method.


IF YOU ARE NOT COMFORTABLE ORDERING ON-LINE . . .


ORDER BY PHONE
Call us with your order at 1-800-525-1165
between the hours of 9:30 a.m. and 8 p.m. EST.
We'll be glad to answer your questions or help you with your order.

ORDER BY FAX
If you would like, you may fax your order to us at
1-800-525-1165.
Use our online order form as a guide  as to the information
 that we will need.  Check our
Shipping Info Link to determine
 the shipping charge.  Be sure to include your e-mail address and
your phone number. If we have any questions, we will call or e-mail you.

ORDER BY MAIL
Use our online form as a guide as to the information we will need from you.
Check our
Shipping Info Link to determine how much to enclose for shipping.

Send your order with a check, money order or credit card # for the total due.
Be sure to include your e-mail address and phone number in case we have
any questions. Your order will be shipped to you shortly after we receive it.

Mail to:
THE CHOCOLATE VAULT
8475 Chicago Road, Horton, MI 49246

We want to make the ordering process as easy as possible for you.
Please feel free to call us at 1-800-525-1165
if you have any questions or concerns or if you just don't want to deal with the ordering process.


ABOUT CUSTOM ORDERS
We will be happy to pack any combination of our  delicious confections that you would like
 to have shipped to you.   Please call us at 1-800-525-1165 and let us know of your special requests.

FAVOR ORDERS
Favor Orders can be placed months in advance in order reserve space on our mold schedule.
We only take a certain number of orders to assure quality and good service.

Orders cancelled within six (6) weeks of the ship date:
will be charged a 15% cancellation fee to cover lost orders
and work already done on the cancelled order.

Orders cancelled within two (2) weeks of the ship date:
will be charged a 20% cancellation fee to cover lost orders
and work already done on the cancelled order.

Orders cancelled within one (1) week of the ship date:
will be charged a 40% cancellation fee to cover lost orders
and work already done on the cancelled order.

 
Orders cancelled after shipping:
 
will be charged a 50% cancellation fee to cover work done on the order.
Customer is responsible for all shipping charges.

COLD PACK
For the warmer summer months (May thru September or to very warm climates, any time,)
we offer a special insulated shipping cold pack for which we add $7.50 to the shipping charge.

* Double cold packing will be $11.00 (for temperatures over 90 degrees)


The pack remains cold for two to three days while your chocolate is in transit.


PLEASE NOTE:
We cannot be responsible for the condition of your chocolate order
upon arrival if you do not choose the cold pak option.

If you haven't already done so, click here for:

SHIPPING INFORMATION
or just go right ahead and click on your favorite topic in our ChocoLinks above or below.
You won't be disappointed!

CAN WE HELP YOU FIND IT?
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MISCELLANEOUS
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E-Mail | Privacy Statement | Gift Certificates

You're visiting our "satellite" candy store on line.
Please note
we reserve the right to change our product's prices at any time without notice.
 


HOW TO REACH US!

BY PHONE:
LOCAL:
1-517-688-3388
TOLL FREE: 1-800-525-1165

BY FAX:
TOLL FREE:
1-800-525-1165

E-MAIL:
barb@chocolatevault.com


THE CHOCOLATE VAULT
8475 Chicago Road
Horton, MI 49246

AS FEATURED ON:



Phone and Online Hours:
9:30 a.m. to 8:00 p.m.
Eastern Standard Time.

 


We accept the following credit cards:

 


Click on our  "How to Order"
page for more information.





Copyright 1998 through 2017 The Chocolate Vault. All Rights Reserved.
Last Update: 11/23/2017 06:24 PM by BMc/RMc